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Terms and Conditions

The Nestbox Company Website Usage Terms and Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern The Nestbox Company’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘The Nestbox Company’ or ‘us’ or ‘we’ refers to the owner of the website, The Nestbox Company Limited, whose registered office is Eastcote House, Barston Lane, Eastcote, Solihull, B92 0HS UK. Our company registration number is 5316884 (England & Wales). The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to us, are acknowledged.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the law of England and Wales.

The Nestbox Company Website Disclaimer

The information contained in this website is for general information purposes only. The information is provided by The Nestbox Company and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Every effort is made to keep the website available and running smoothly. However, The Nestbox Company takes no responsibility for, and will not be liable for, the website being unavailable for any reason.

We take reasonable steps to ensure that the prices shown on this website are correct, but due to our policy of continuous product improvement and also the fact that costs of our raw materials and other inputs change, we reserve the right to change the prices of our products without notice. Similarly due to our policy of continuous product improvement, we reserve the right to change the specifications of our products without notice.

Copyright

This website and its content is copyright of The Nestbox Company Limited © The Nestbox Company Limited 2015. All rights reserved.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

  • you may print or download to local storage extracts for your personal and non-commercial use only
  • you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material and they accept these terms and conditions

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

The Nestbox Company Privacy Policy

This privacy policy sets out how The Nestbox Company uses and protects any information that you give The Nestbox Company when you use this website.

The Nestbox Company is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

The Nestbox Company may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st September 2015.

What we collect

We may collect the following information:

  • name
  • contact information including email address
  • demographic information such as address and postcode
  • other information relevant to products you have selected, customer surveys and offers

What we do with the information we gather

We use this information to fulfil orders, and to understand your needs to provide you with our service, and in particular for the following reasons:

  • Internal and statutory record keeping.
  • Order fulfilment.
  • We use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting.
  • From time to time, we may use your information to contact you for market research purposes.
  • We may use the information to customise the website according to your interests.

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Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

By using this site, you agree to accept cookies from our website.  The site will place these small files on your computer. They are used only for 2 purposes, to make our website more relevant to your needs by monitoring which pages you find useful, and, by statistical analysis, to improve the website for all users.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.

Controlling your personal information

We have a relationship with Shopify Inc., of 150 Elgin Street, 8th Floor, Ottawa, Ontario K2P 1L4 Canada, who hold data, operate this website and process card payment transactions on our behalf, at secure data centres in Canada and the USA. We take steps to ensure that at all times this company has suitable precautions in place to prevent unauthorised or accidental access to any of your data.

We have relationships with selected carriers who deliver orders to our customers. We pass sufficient information to such companies to enable fulfilment of your orders in an efficient manner.

We will not sell, distribute or release your personal information to any other third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to The Nestbox Company, Eastcote House, Barston Lane, Eastcote, Solihull, B92 0HS.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

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